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For order questions, wholesale enquiries or anything else, write to us here. We reply within two business days.
FAQ
Frequently asked
Orders ship from Canada within two business days and arrive in three to six business days. Shipping is free over $125 CAD, with local pickup available.
Unused pieces can be returned within 30 days of delivery. Custom and personalised pieces are final sale.
Everything is poured, cast and finished by hand, so colour, texture and surface marks vary between pieces. These variations are part of the material.
Yes — custom colours, scents, quantities, event favours and corporate gifts. Send a brief through the custom orders page and we'll prepare a quote.
Trim the wick to 5 mm before each burn, burn for no more than four hours at a time, and never leave a lit candle unattended.